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At Animal Hospital, we are known for serving our patients and clients with compassion, empathy and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

If you believe your values match those of our practice and you would like to be part of an outstanding team, we would like to hear from you. Please contact Christina Brown, Hospital Manager.

Veterinary Receptionist - Willoughby Hills, OH

Animal Hospital

About the Role

Animal Hospital is looking for a veterinary receptionist to join our team. We are a high-quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule; however, evening and Saturday shifts will be required.

Do you love providing quality care and attention to your community's pets? Do you have the communication skills and desire to partner with pet parents throughout their pets’ lives?

Join Animal Hospital Inc., a small animal practice and full-service boarding and grooming facility located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing the best medicine at our AAHA-accredited facility. Animal Hospital Inc. believes in providing gold-standard service for every client, every patient, every day, but we don't stop there.

We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world-class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY! You'll be part of a supportive team that values your contributions and is committed to your success.

This position is crucial for the smooth operation of our hospital. As a veterinary receptionist, you will be responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times. Your role is integral to our team and the care we provide to our clients and their pets.

Candidates must have excellent skills in client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency, and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high-energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital.

Benefits include a great hourly rate, an annual CE allowance, career growth potential, health insurance, a 401(k), vacation, training, and more. 

This is an outstanding opportunity to join a hospital with a fun-loving yet professional atmosphere. We look forward to hearing from you!

Diversity, equity, and inclusion are core values at Animal Hospital, Inc. and VetCor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.


What's In It For You

Financial Benefits:

  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  •  Flexible Spending Account
  •  529 Savings Plan
  •  Tuition Support Program
  •  Referral bonus program

Wellness Benefits:

  •  Health Insurance, including medical, dental, and vision
  •  Sick Time / Paid Time Off
  •  Supplemental insurance, including accident, disability, critical illness, and life insurance
  •  Health Savings Account
  •  Free/discounted lab work for all employee pets
  •  Pet discounts on services and products
  •  Pet food discount program

 Workplace Benefits:

  •  Quarterly Team Rewards Bonus Program
  •  Professional development opportunities
  •  State license reimbursement
  •  VTNE exam fee reimbursement
  •  Continuing education allowance
  •  Uniform allowance

Lifestyle Benefits

  •  Six paid holidays
  •  Employee Assistance Program
  •  Parental leave
  •  Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)

 Our veterinary technicians should be ready to:

  •  Enjoy yourself. If you're not having fun, you're doing it wrong.
  •  Grow as a professional and encourage the growth of others.
  •  Broaden your skill set by exploring new services such as reproductive medicine, anesthesia, acupuncture, and laser therapy.
  •  Be willing to be part of a workplace where truly appreciating each other is more than some motivational poster on the wall.
  •  Share your knowledge, skills, and experiences with others (spidey powers would be cool too)

 What’s in it for you: 

  • Flexibility with scheduling to ensure a healthy work-life balance
  •  Employee benefits that strengthen both the body and the mind
  •  Opportunity to use your veterinary skills to better your community
  •  A clinic culture that celebrates your unique awesomeness!
  •  Occasional coffee runs, ice cream parties, and meals on us